COLIBYS PRODUCT

COMYS

Structured customer communication reimagined

From inquiry to finished result — automated, standardized and yet individual. COMYS connects your website directly with an intelligent customer process.

Structured inquiries

Customers work in their own area with clearly defined processes — instead of unstructured emails.

Automatic preparation

Inquiries are immediately processed and enriched with contextual information. Content is created automatically.

Finished results

Every inquiry produces concrete documents — reviewed, approved and directly available to the customer.

What COMYS is

COMYS is a web integration that not only receives customer inquiries but immediately processes them further. The system automatically enriches inquiries with relevant information and creates finished content.

An internal editor reviews, adjusts and approves. The customer sees the result directly in their personal area — no waiting time, no media break.

The process

Submit inquiry

Customers describe their concern in a structured form.

Process automatically

COMYS researches, enriches and creates pre-filled documents.

Review & approve

Internal editors adjust and approve with one click.

Deliver result

Customers are notified and find everything in their area.

COMYS IN PRACTICE

For companies that want to automate customer work

Consulting

Prepare proposals automatically

Customer describes their project, COMYS creates an individual proposal — ready for fine-tuning.

Sales

Presentations at the push of a button

From a brief inquiry, a tailored slide deck is created — matched to industry and challenge.

Agency

Capture briefings in a structured way

Customers provide all relevant information in a guided process — instead of email ping-pong.

Service provider

Generate invoices and reports

From completed orders, COMYS automatically creates invoices and final reports — formatted and ready to send.

Real estate

Create exposés from inquiries

Prospects fill out a form, COMYS researches the property and creates a personalized exposé — automatically.

Your company

Your workflow

Any process that starts with an inquiry and produces a document can be automated with COMYS.

FREQUENTLY ASKED QUESTIONS

COMYS FAQ

COMYS automates the entire process from customer inquiry to finished document. The customer describes their concern in a structured form, COMYS processes the inquiry automatically, enriches it with relevant information and creates pre-filled documents — ready for review and approval.

COMYS is useful wherever customer inquiries regularly lead to documents — consulting, sales, agencies, real estate, service providers, finance. Any process that starts with an inquiry and produces a document can be automated with COMYS.

After automatic processing, an internal editor reviews the created document, adjusts it if needed and approves it with one click. The customer is automatically notified and finds the result directly in their personal area — no waiting time, no media break.

Yes. COMYS is designed as a web integration and connects with your existing website and internal systems. CRM connections, webhook integrations and API interfaces are available by default.

COMYS runs on your own infrastructure. Customer data is not transferred to external services. You maintain full control over all data — GDPR compliant by design.

Very individual. COMYS uses the customer's specific information as a basis and creates tailored documents from it — no generic copy-paste. Templates and output formats are defined together with you.

COMYS for your company

Learn in an individual presentation how COMYS can transform your customer communication.

Register & requestBook a meeting